Privacy Policy
01 Overview
Active Property Investments LLC (“we,” “us,” or “our”) is a Florida Licensed Real Estate Brokerage (License #CQ1058114) operating lotduediligence.com. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our products.
By using this website you consent to the practices described in this Privacy Policy. If you do not agree, please do not access or use the site.
02 Information We Collect
Information You Provide Directly
- Purchase Information: Your full name and email address collected at checkout to process your order and deliver your purchased document.
- Payment Information: Credit or debit card details transmitted directly to our PCI-DSS compliant payment processor — never stored on our servers.
- Communications: Any messages or inquiries you send to us, including customer support requests.
Information Collected Automatically
- Usage Data: Standard server logs including IP address, browser type, operating system, referring URLs, and pages visited — used solely for security and aggregate analytics.
- Session Data: Technical information necessary to maintain basic website functionality.
03 How We Use Your Information
- To process your payment and deliver your purchased PDF document via email.
- To send transactional communications related to your order.
- To respond to customer service requests and inquiries.
- To comply with applicable federal and Florida state laws.
- To detect and prevent fraud, security issues, and technical problems.
- To improve our website and products based on aggregated, non-identifiable usage patterns.
We will not use your information to send unsolicited marketing emails without your explicit consent. You may unsubscribe at any time.
04 How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only in limited circumstances:
- Payment Processors: Name, email, and payment details shared with our PCI-DSS certified processor solely to complete your transaction.
- Email Delivery Services: Your email address provided to our email delivery provider for order fulfillment only.
- Legal Compliance: When required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger or acquisition, subject to the same privacy protections.
05 Payment Data & PCI-DSS Compliance
All transactions are processed through a third-party payment processor certified under the Payment Card Industry Data Security Standard (PCI-DSS). Your card data is encrypted in transit using TLS and is never stored, logged, or accessible by Active Property Investments LLC. We have no access to your full card number, CVV/CVC, expiration date, or billing address.
For payment security concerns, contact: christian@active-property-investments.com
06 Florida Privacy Rights (FIPA)
We comply with the Florida Information Protection Act (FIPA), Fla. Stat. section 501.171. In the event of a data breach, we will notify affected Florida residents within 30 days as required by law.
To submit a privacy request — access, correction, or deletion of your personal information — contact: christian@active-property-investments.com. We will respond within 30 days.
07 Your Rights
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention obligations.
- Opt-Out of Marketing: Opt out at any time via unsubscribe link or by contacting us.
- Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights: christian@active-property-investments.com
08 Cookies & Tracking
This website may use session cookies to maintain basic functionality. Session cookies are deleted when you close your browser. We do not use persistent tracking cookies, advertising network cookies, social media pixels, or cross-site tracking technologies.
09 Data Security
We implement commercially reasonable safeguards including TLS encryption, PCI-DSS compliant payment processing, access controls, and regular security reviews. No method of internet transmission is 100% secure.
If you believe your information has been compromised, contact us immediately: christian@active-property-investments.com
10 Data Retention
- Purchase records (name, email, transaction ID): Minimum 5 years for Florida business record-keeping and tax compliance.
- Customer support communications: 2 years from date of last contact.
- Server logs: Up to 90 days for security purposes, then deleted.
To request deletion subject to legal retention obligations: christian@active-property-investments.com
11 Children’s Privacy
This website is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.
12 Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be reflected by an updated “Effective Date” at the top of this page. Continued use of the website after changes constitutes acceptance of the revised policy.
13 Contact Us
Florida Licensed Real Estate Brokerage · License #CQ1058114
Florida, United States
Email: christian@active-property-investments.com
Response time: within 2 business days